Access / Logging In

You can troubleshoot any issues you may be experiencing using the question list below.

I have forgotten my password

If you have forgotten your password, but remember your username / e-mail address for your profile, you can use the 'Forgotten your Password?' box at the bottom of the login screen. Enter your username / email into the box, click the 'Mail Me a New One'  button and you will be sent a new password.

Can I access the system from home ?

learnPro is accessible on the Internet from anywhere.

I have typed in my login details and it is asking me for my login details again

You may have pressed the Register button rather than the Log In to learnPro Community button. Check to see if it says Registration at the top of the page and if so click your browsers back button.

Why do you require an Activation Code ?

This is a used to uniquely identify you within the system. If you do not know what number to use please contact us and we will be able to issue you an Activation Code.

My GMC/ NI number is in use

If your GMC or NI number is in use then you have a account that already exists. Try the forgotten password link or contact your helpdesk if you can't find your account details.